The shortlisted finalists have been announced in this year’s Livingroom Customer Service Awards.
Following a six-week voting process, during which the general public was able to nominate the individual or team they felt deserved an accolade for outstanding customer service, the judging panel met earlier this week to decide top three nominees and a winner in each of the 10 categories. With over 5,000 nominations having been sent in this year, the judges had a real challenge, but following much debate agreed on those who, in their opinions, were most deserving to be named as finalists this year.
And here they are:
Self employed Anni Bisson, AB Design
Sue Garau, Bonboniera
Debbie Duport, Dance teacher
Employee of a small business Kayleigh, Bijoux Boutique
Lynne Kendall-Falla, Bijoux Boutique
Louise Dunn, Stormforce Fitness
Employee of a medium business Helen Dyke, Isabelle Vets
Ben Mahy, Boatworks Plus
Gary Bougourd, Babbe McCathie
Employee of a large business Jan Lilley, Co-Op, St Martins
Eileen Langford, Waitrose
Sue Mather, B & Q
Best Team Bijoux Boutique
Sea Fresh
Lloyds Bank
Tourism/Hospitality The team at Rocquettes Hotel
The team at La Grande Mare
Philippa, Rousse Kiosk
Aspiring Star Joel Hewitt, M&S, St Martins
James Le Gallez, Aperitif
Sean Corlett, Paws Petcare
States/Public sector employee Sharon le Prevost, PEH
Jen Power, Guernsey Police
Robbie Dover, Guernsey Police
Humble Volunteer Caritas Café team
This is EPIC (Phillip/Warren)
Helen Holmes, GSPCA
Best overall customer experience The team at Bella Spa
The team at Joys Productions
The team at Sea Fresh
There will also be a special judges’ award this year.
All winners will be announced at the awards presentation on Thursday 3 July in Market Square. All are welcome!
The shortlisted finalists have been announced in this year’s Livingroom Customer Service Awards.
Following a six-week voting process, during which the general public was able to nominate the individual or team they felt deserved an accolade for outstanding customer service, the judging panel met last week to decide top three nominees and a winner in each of the 10 categories.
With over 5,000 nominations having been sent this year, the judges had a real challenge, but following much debate they agreed on those who, in their opinions, were most deserving to be named as finalists this year.
The GSPCA are over joyed that one of our team Helen Holmes who both works and volunteers for the Shelter has been short listed for the Humble Volunteer.
Whether helping at fund raisers or on the front desk Helen is a fantastic representative for the GSPCA always polite, helpful, caring and goes the extra mile.
Helen Holmes said "I really can't believe it."
"It's wonderful to work and help the GSPCA and we care for so many animals."
"Thank you to those that nominated me and the judges, but I really didn't expect anything like this."
Steve Byrne GSPCA Manager said "We are all so proud of Helen to be a finalist, she truly is a wonderful representative for the GSPCA."
"She helps in all areas of the Shelter and at so many of our events."
"Helen has a passion for helping animals and caring for others and we'll have our fingers crossed for her on Thursday 3rd July."
And finalists are:
Self employed
- Anni Bisson, AB Design
- Sue Garau, Bonboniera
- Debbie Duport, Dance teacher
Employee of a small business
- Kayleigh, Bijoux Boutique
- Lynne Kendall-Falla, Bijoux Boutique
- Louise Dunn, Stormforce Fitness
Employee of a medium business
- Helen Dyke, Isabelle Vets
- Ben Mahy, Boatworks Plus
- Gary Bougourd, Babbe McCathie
Employee of a large business
- Jan Lilley, Co-Op, St Martins
- Eileen Langford, Waitrose
- Sue Mather, B & Q
Best Team
- Bijoux Boutique
- Sea Fresh
- Lloyds Bank
Tourism/Hospitality
- The team at Rocquettes Hotel
- The team at La Grande Mare
- Philippa, Rousse Kiosk
Aspiring Star
- Joel Hewitt, M&S, St Martins
- James Le Gallez, Aperitif
- Sean Corlett, Paws Petcare
States/Public sector employee
- Sharon le Prevost, PEH
- Jen Power, Guernsey Police
- Robbie Dover, Guernsey Police
Humble Volunteer
- Caritas Café team
- This is EPIC (Phillip/Warren)
- Helen Holmes, GSPCA
Best overall customer experience
- The team at Bella Spa
- The team at Joys Productions
- The team at Sea Fresh
There will also be a special judges’ award this year.
All winners will be announced at the awards presentation on Thursday 3 July in Market Square and many of the GSPCA team will be joining down so please come and join us to see how Helen has done.
If ever you have feedback on the service of the GSPCA then you can find out more by clicking here.
To visit the Customer Service Award page please click here.
To nominate a GSPCA staff member or volunteer for our quarterly awards please click here.
To find out about other training and courses at the GSPCA please click here.
Have you got a GSPCA Hoody, Polo Shirt, Sweat Shirt or T-shirt? If not get yours by clicking here.
To find out more regarding our Angel Sponsorship Scheme please click here.
To donate to help animals in our care please click on this link
By post cheques payable to 'GSPCA' - GSPCA, Rue des Truchots, St Andrews, Guernsey, GY6 8UD
Or by phone 01481 257261.
We have lots of animals in need of homes. Could you help us advertise them? To download a the posters please click here. or to share them on social media please click here.
To find out about our Events, how to become a Member, Sponsor an Animal Pen, our Wish List, Corporate Sponsorship & Volunteering, , our New Build & Redevelopment Appeal and much more please click here.
To find out about GSPCA training and courses at the Shelter please click here.
There are many ways to support the work of the GSPCA and you can even donate online by clicking the paypal link below.
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